4 IT leadership skills you should develop

4 IT leadership skills you should develop

IT leadership is one of the most important factors for the success of a company, as it is precisely the Chief Information Officer (CIO) responsible for the interaction between managers and the team of employees in the Information Technology sector. To fulfill this role, it is necessary that the professional is trained and has experience both in the management and execution of the tasks performed by the team.

What are the best ways to measure customer satisfaction rates?

What are the best ways to measure customer satisfaction rates?

When we think about the viability of a business, one of the most important factors is the customer satisfaction index in relation to the products and services offered. That’s because, without a consumer market, a company simply isn’t able to maintain its operation and make a profit. The question is: how do you accurately measure this index?