01 We reply
We reply, usually within one working day. Marcelo reads every message himself, so the first answer comes from the person who would do the work.
Contact
Write to us. The person doing the work replies.
Email contact@kazap.co.uk with the problem in your own words. We usually reply within one working day, with an honest view of whether, and how, we can help. There is no form to fill in and nobody to get past before you reach the person doing the work.
What to put in the email
Four things help us give a useful first answer. None of them is required.
- What is going wrong, described the way you would explain it to a colleague.
- What you use today: the software, the spreadsheets, the paper.
- What would be different on a normal working day if it were fixed.
- When you need it, and any date that cannot move.
What happens after you write
02 We talk, if it helps
If talking would help, we suggest a call at a time that suits you. If your email already says enough, we go straight to the answer.
03 You get a straight answer
You get an honest view: what we would do and roughly how long it would take, or that you don't need us, and what to do instead.
Company details
- Company
- Kazap Technologies Ltd
- Company number
- 08218660 (registered in England and Wales)
- VAT
- GB226623908
- ICO registration
- ZA300616
- Registered office
- Wellesley House, Duke of Wellington Avenue, Royal Arsenal, Woolwich, London SE18 6SS
- contact@kazap.co.uk
- Languages
- English and Portuguese
- Phone
- We don't run a phone line. Email goes straight to the person doing the work, and leaves a written record of what was asked and agreed.
Questions
Do you work outside the UK?
Kazap Technologies works mostly for UK clients, and remotely as a rule, so where you are matters less than the problem. We work in English and Portuguese and have long-standing ties to Brazil and Portugal. Our registered office is at Wellesley House, Royal Arsenal, Woolwich, London SE18 6SS.
Do you take small jobs?
Yes, if it's a real problem. Kazap Technologies' work runs from one-month advisory reviews to six-month builds, and plenty of the projects we have taken on since 2012 were small. If an off-the-shelf tool would do the job for less, we tell you so and suggest what to use instead.
Tell us what's slowing your business down.
Email contact@kazap.co.ukWe answer every message ourselves, usually within one working day.