Manual work is common and traditional but is no longer sufficient for the modern demands of companies. After all, with the increasing complexity of the tasks and the responsibility of each role, errors can add greater risks to the organization, directly or indirectly. Higher spending and increased bureaucratization are among the main consequences.

To reduce the incidence of manual labor and optimize internal processes, adding integration and innovation, process robotization is an ideal solution. Follow along and learn more about this technology.

What is RPA?

RPA (Robotic Process Automation)is a technology that consists of process automation with the use of robots. It is a set of systems that perform repetitive and bureaucratic tasks with a series of well-defined rules. The focus is to simplify the day-to-day operation, collaborating with the team to add more agility and less complexity.

Robotization is a very flexible solution. It can be implemented with human assistance, depending directly on the control of team members, but it can also work without intervention.

This software sits for specific functions, which were typically delegated to collaborators. Their programming is simple and intuitive, which allows it to be done by anyone—not just IT technicians.

This type of automation is one of the driving factors of digital transformation, a phenomenon that characterizes the last stage of digitization of a company. By applying technology like RPA, companies make better use of the benefits of computing tools and offer better products, services, and experiences to customers.

Success story

A Hollywood distribution house was one of the organizations that benefited from the application of an RPA. The company handled a very large amount of data between the main management application (SAP) and Excel spreadsheets. Because of this, mistakes were common.

Thus, robots were trained to manage documents of various formats and manage the SAP system and database, saving information automatically, moving files between folders, and even sending emails to other teams of the company.

What are the benefits of process robotization with RPA?


One of the main features of this technology is scalability. RPA is a highly flexible and adaptable solution, and easily configurable, so you can easily keep up with the company’s increased demands.

Thus, when the organization needs to increase the workforce, it is able to allocate more robots to specific tasks and ensure good results without major costs and complications. This issue helps to generate consistency for the corporation to grow with the market.

Cost reduction

Robotization helps generate more quality in operations, as well as eliminate common operational problems. One of the implications is cost reduction with unexpected issues since everything happens as planned. The resources are used for what has been intended and made the most of.

In addition, RPA reduces the need for human labor, that is, prevents the hiring of new employees. In this way, the company saves a considerable amount with selection processes, training, and labor charges.

Error reduction

Because they are programmed for specific functions, robots perform common activities with greater accuracy. They know perfectly the flow and chaining of processes and do not suffer interference from external psychological factors such as tiredness and distractions. For this reason, they can be efficient and contribute to the quality and consistency of business operations.


From these changes mentioned, the company achieves increased productivity and agility in productions. The union between collaborators and robots generates more intelligence and optimizes daily flow, and this implies fewer errors and fewer stops. The work becomes more systematic, predictable, and standardized, which allows the company to deal with higher demands and remain competitive.


Human errors can cause complications in information security, such as fraud and data theft. Therefore, another benefit of using robotization is to strengthen security by preventing these failures and ensuring that data is centralized and easily controllable by management.

Performance analysis

RPAs offers a great capacity for analysis for management, with metrics and performance indicators available for study. Thus, the organization can monitor the results and adjust the flawed points in order to stimulate continuous evolution.


Another relevant feature is the integration of business processes. Robots help centralize operations information by controlling everything in an easy-to-visualize way. In addition, they can be used directly in order to integrate sectors and establish communication between distinct points of the company, eliminating a common problem that is the lack of alignment.

Employee engagement

RPA software is responsible for tiring and bureaucratic tasks, so company employees are free for other more strategic functions.

Since they start to contribute more to the company’s objectives, they can check the results in a practical way and use creativity, the members are more satisfied and engaged with the work. That’s a great fuel for the growth of any business.

Which companies can adopt robotization?

RPA is a very useful technology for companies that have a high volume of bureaucratic tasks, as is often the case in older and less technology-related sectors. It is possible, with a few steps, to innovate these sectors and ensure the benefits of the previous topic, impacting the entire operational chain.

This tool is also interesting for organizations that want to invest more in innovation since it drives this feature. By focusing on process robotization, managers are taking the first step towards entering digital transformation and fully optimizing results, aligning them with the market and current technological developments.

In addition to these factors, RPA is advisable for companies that have faced investment cuts or are in times of crisis. We know that, at these times, the idea is to reduce costs and avoid even greater expenses than those that already occur. With automation, leadership is able to increase production capacity without hiring new employees, that is, it is the perfect solution.

How to put process robotization into practice?

List needs

Initially, you need to list the needs of the organization and the motivations behind automation. This is the time of planning: to sit down and organize what will be done and why it will be done, as well as the sequence of actions. This helps generate targeting that avoids time losses, ensures greater predictability, and therefore greater control.

Select a supplier

Then the company needs to select a good RPA vendor and deploy its solution. It is important to research a lot, check aspects such as reputation and alignment of the company to the needs raised. In addition, the quality of support and the ease of use of the management application should also be considered.

Engage team members

Another key step is employee engagement. Without them, it is not possible to achieve a quality result. Therefore, management should align the expectations of the team and ensure that its members are properly trained and educated with respect to robots. The support of employees is essential, after all,  the software will work together with them.

Deploy a pilot

The first practical step is to implement a pilot—a first project where automation is applied for testing. Following a process standardization scheme, the company is able to reach transaction flows that define each function. Then they can configure the robots with this information and monitor what they do in order to adjust what is needed.

After the pilot, if everything has worked out, the company can follow and simply replicate the technology to other fields and sectors.

Process robotization with  RPA is an appropriate solution for various types of companies. As we have seen, it is fundamental to mitigate costs and optimize operations with greater integration and agility.

For this reason, it is one of the gateways to digital transformation and innovation aligned with the market. In addition, it is simple to implement, just taking the care we mentioned.

Kazap is a company that uses intelligent algorithms in its solutions to automate various functions, freeing employees for other activities. Technologies such as Machine Learning and chatbots are used for this purpose.

Now that you know process robotization and its implications,  contact Kazap right now and learn about our automation solutions!